If you are receiving an incomplete display of Share360 or a server freeze, you must consider the following:

1. Pages are displayed incompletely and, HTML source is displayed on the page.

   The reason images are displayed incompletely may be that data was not transferred completely. Data transfer is controlled between the web server and the browser; therefore, Share360 cannot control it. Check the following, as performance may be affected:

   1. Other applications are operating on the server.

      The server may be slow because other applications are running. For example: A database or antivirus application is working on the server on which Share360 operates.

      For this reason, the data may not be completely processed.

      Consider operating Share360 on a dedicated server.

   2. You are accessing the web server through a proxy server.

      *You may have some problems depending on environment if you are accessing through a proxy server.

      Please access directly the server on which Share360 is installed.

   3. Using Windows NT Workstation as a server OS.
      
      We recommend you operate Share360 on the Windows NT Server/2000, or UNIX. Please read the system requirements.
   4. Your version of Internet Explorer is before 5.00.2614.3400.
      

      You can update to the latest version of Internet Explorer from Microsoft's Website. For details, contact Microsoft.