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< Migration/Updates/Upgrades

Migration/Updates/Upgrades

How do I transfer Share360 Version 2 to another server?

Before transferring data, refer to File Directory of Share360.

Perform a backup. To be sure, refer to backup file.

Download the latest version of Share360 in the server in which the data is transferred to.

Install to the new Share360 server.

Transfer files that include Share360 data. Copy all files in the "data" directory of the original server, and overwrite the "data" directory of the new server.

Make sure that no one is accessing the server, (either lock users out or stop the web server). Copy all files in the "file" directory of the original server, and overwrite the "file" directory of the new server. If you encouter an access denied error, some files might still be in use by one of your users. Double check the files in "Cabinet" and make sure no one has locked them.

Confirm whether Share360 Version 2 runs properly through the new server. Uninstall/delete Share360 in the original server.

After the transfer, sometimes the customized template files are not displayed properly because you may be using slightly different versions of Share360 (if you have downloaded a minor release new version). Please transfer template files between the servers to ensure you are using the same versions of Share360.

With UNIX, owners of the files are sometimes changed during data transfer; therefore, you may not be able to register/change data.

Confirm the "owner" as the user who is operating the web server. Note that the UNIX installer sets up an "owner" for the installed files of Share360. After the transfer, the overwrite installation will set the "owner" automatically.

Important Note: If you are changing IP addresses, your license registration file will no longer allow you to use Share360 if you are past your free trial. Please contact einquiry@share360.com to change your IP address.