The system administrator needs to reset your password.

Although the system administrator cannot identify the password of a user, the system administrator can change or delete the password as follows:

• Click Admin Tools on the Home Page.
• Select Accounts > Users.
• Select the user name and click the Edit button.
• Delete the Password field entry or enter a new password, then click the Save button.
• Regardless of the password, "*******" is displayed in the password field.

Share360 uses a cookie file to verify user identification. If your browser setting is set to not accept cookie, you will be required to log in repeatedly.

You can set up your browser to accept cookie as follows:

Netscape Communicator 4.X

• Select Edit => Preferences... => Advanced.
• Check Accept all cookies or Accept only cookies that get sent back to the originating server in the Cookies field.

Internet Explorer 4.0

• Select View=> Options => Advanced
• Select Accept Cookie always or Display Dial log before accepting Cookie

Internet Explorer 5.0

• Select Tools => Internet Options => Security
• Click Default Level and set Security level for this zone at Medium.

If you are asked to login only twice, not repeatedly, the root problem might be the server name when you access to Share360. For example,

( Windows Version )

• http://(this part of URL)/scripts/s360/office.exe?

( UNIX Version )

• http://(this part of URL)/scripts/s360/office.cgi?

It is possible that the server name your Web browser accepts through cookies the first time is different from what it accepts the second time.

This problem might happen when you access the server with its Windows network machine name (NetBIOS name) or the alias name you added through DNS to the server.

Also, it might be due to the environment variables settings of the Web server application. Please make sure the ServerName variable shows the same server name you are using to access to Share360 by clicking Admin Tools > General > Environment Variables.

Share360 does not allow you to make repeating reservations across years. In order to do so, you'll have to make a new reservation at the start of each year.

If you login under a particular group/user name, Share360 will hold this information as the default for 5 days. If you log in after 5 days, you will have to find your group/user name from the pull-down menus to log in.

The holding period (5 days) cannot be changed.

Without logging in (i.e. you are a Guest User), you can use the following applications:

• Scheduler
• Whereabouts
• Bulletin Board
• Address Book
• Discussions
• Project

Access permissions to browse/register/modify are given to Guest Users as a default setting.

If the system administrator of Share360 decides to change these access permissions, you may not be able to browse/register/modify the above applications.

To use the other applications, login (user status) will be required.

Guest Users are non-registered users who are not registered in Admin Tools and are not considered regular "users" of Share360. Guest Users are people associated with your work group, but who are not given direct access to use the system.

The administrator can adjust access permissions for guests for each application through Admin Tools.

Every user has a default group. This group can either be a My Group or a group set up by the system administrator.

The default group is the group that will show up automatically in the applications that use groups. For instance --

• On the login page, your default group will be listed so you can find your name quickly when logging in.
• In Scheduler, the first view of schedules you see will include all members of your default group.
• In Whereabouts, the first view of whereabouts you see will include all members of your default group.

You can set up your default group

• When setting up My Groups -- My Options > General > My Groups.
• When setting up your User Information -- My Options > My Account > User Information.
• When the Admin sets up Users -- Admin Tools > Accounts > Users.