If you have a standard Windows XP installation, IIS will not be installed. A web server is needed to run Share360, so you have two options:

• Install IIS
• Use the Cybozu Web Server

If you choose to install IIS, follow these instructions

1) Deactivate "Simple File Sharing"

• Go to Start menu --> Accessories --> Windows Explorer.
• From the Menu Bar, select [Tool] --> [Folder Options].
• Click View tag.
• Remove the check in the box next to [Use simple file sharing (recommended)]

2) Share scripts files

• At the C:\Inetput\Scripts folder, right-click [Properties].
• Click the Web Sharing tab.
• Move the check mark to Share this folder.
• Edit Alias screen will be displayed.
• At Application Permissions, check Executable includes scripts.

3) Change permissions of Set Scripts Directory

• At the C:\Inetput\Scripts folder, right-click [Properties].
• Click the [Security] tab.
• Click the [Add] button.
• At the Group and User Names column, enter [everyone] and then click [ok].
• Check [Full Control] for Everyone's permissions.

4) Permit IIS Anonymous Access

• Go to Start Menu --> Setting --> Administration Tools --> Internet Information Service.
• Under Web Site, click Open Default Web site.
• Right-click on Scripts and select [Properties].
• Click the [Directory Security] tab.
• Click [Edit] button for Anonymous Access and Authentication Control.
• Check Anonymous Access.

Check that the software is installed in a directory that the Web server can see. This is usually under Document Root (ex. c:/inetpub) or any other virtual directory that the user has created. When you open IIS manager (Settings->Control Panel->Administration->IIS), you should be able to see these directories.

To make sure your scripts run, right click on the directory in which you installed Share360. Click Properties; there should be a box in the first panel where you can specify the privilege of the directory. This should say Scripts and Executable as opposed to just Scripts. If so, you will be able to run the CGI script in that particular directory.

IIS on Windows 2000/XP professional has a restriction on the TCP connection. It only allows 10 connections at the same time.

Because accessing a single web page may use more than one connection (since the web browser may try to get HTML, images, frame-HTML on different sessions), if some users access the server on Windows 2000/XP Pro, they may not be able to connect.

To avoid this, you can take the following precautions:

• Change IIS on 2000/XP Pro to a different web server like Apache. Apache does not limit the number of connections. Cybozu Web Server also does not have a limitation, but it is less scalable than Apache.
• Change the OS from Professional to 2000 server (XP does not have server)
• Change the OS to a different OS

This problem is caused by Windows 2000/XP Pro's restriction, so it is not a Share360 problem; any CGI/ASP, and even static web pages on IIS, have the same problem.

In Share360, the directories including registered files are created under the install directory, which is selected during installation. You can save Share360 under the D drive if you select it in the installation process.

Follow these steps:

• Choose "D:\s360"(for example)" as the destination folder from Choose Destination Location during installation.
• After installation, set up a virtual directory on the web server.

For example: D:\s360

• Virtual directory/cybozu
• You cannot use /s360 as the virtual directory name (alias).

Check if it runs properly.

• Access the following URL: http://(IP or host name of server)/cybozu/office.exe?
• Determine if "/cybozu" is an alias set up in the virtual directory of the web server.

If you install multiple Share360 products/applications in the same directory, please use the same version and the same number of users for all products/applications. However, the exact same application cannot be installed in the same directory, even with the same version and the same number of users.

If you use different versions or applications with a different number of users, please use different directories. In this situation, the applications installed in different directories cannot be synchronized or merged.

Save backup files. For safety, please save backup files. Refer to backup page.

Uninstall Share360 applications you use.- Uninstall Share360 applications through "Add/Remove Programs" in the "Control Panel." Registered data will not be deleted by this operation.

Note: If you want to delete all registered data, please delete the install directory (usually C:\\InetPub\\scripts\\s360) manually.

Download the latest version of Share360. Please download the latest version of Share360 applications.

Reinstall Share360. The files you have in the old directory will not be deleted during uninstallation. If you reinstall Share360 in the same directory, you can use the old data in the directory immediately.

To change web servers, follow these steps:

Delete IIS or your current web server from Add/Remove Programs in the Control Panel.

Install the web server to which you want to transfer.

Access Share360 after activating the new web server.

• For example, in Windows: http://( host name of the server)/scripts/s360/office.exe?
• For example, in UNIX: http://(host name of the server)/cgi-bin/s360/office.cgi?

If Share360 still does not work properly, please follow the instructions below.

• Uninstall Share360 (The data will be saved.)
• Install Share360, referring to the web server's home directory and the directory in which scripts are used.
• Finally, copy all data from the old directory of Share360 to a new directory.

Apparently, two versions of Share360 were installed on your machine. This duplication happens when a user installs one version, and then doesn't complete the installation process. The user then tries reinstalling the program, which produces a second version.

There's a problem with the default settings that ship with XP and IIS 5.1 that create problems with our software.

In order to use our software, you have to do the following:

1. Start Explorer; Click on Tool in the menu bar, then Click Folder Options. In the View Tab, uncheck Using simple file sharing (recommended).

2. Right click the folder where you installed the scripts (i.e. c:\Inetpub\Scripts) and open Properties. Click the Web Sharing tab and enable Share this folder. You should be presented with a screen to set up aliases. Uncheck Read in the Access permission section and enable Execute (including script) in the Application Permission section.

3. Now click on the Securities tab and click the Add button. Enter Everyone at enter the object name, then click OK. Check Full Control in Access permission for Everyone.

4. Now click on My Computer. Then click on the Control Panel in the side-bar. Then click on Performance and Maintenence > Admin Tools > Internet Information Service. In the IIS Manger, go to Web Site > Default Web Site, expand the tab and right click the Scripts directory and select Properties. Click the Directory Securities tab, click the Edit button in Authentication Methods and check Annoymous Access.

Check and make sure you can access Share360 after the changes.

• Open Windows Explorer & copy the directory C:\InetPub\wwwroot\s360\*.* to C:\InetPub\Scripts\s360. Just navigate to C:\InetPub\wwwroot\, click on the s360 folder, click copy, navigate to C:\InetPub\Scripts\s360, and paste it in there. (So, after you do this, there should be a directory called s360 under C:\InetPub\Scripts\s360\ whose contents are identical to C:\InetPub\wwwroot\s360. It should look like this: C:\Inetpub\Scripts\s360\s360\ .
• Open IIS control panel: Start->Admin. Tools->Internet Services Manager
• Click the plus sign next to the machine name.
• Right click "Default Web Site" & click properties.
• Click the Home Directory tab.
• Click the Browse button to the right of the Local Path box.
• Click on C:\InetPub\Scripts\s360. Click OK.
• In the Execute Permissions dropdown, click Scripts & Executables.
• Click the Documents tab.
• Click each document in the list box & click remove until there are none left.
• Click add.
• In the resulting popup, enter: office.exe & Click OK.
• Click apply.
• It might ask you about allowing child folders to inherit permissions...if so, select all & click OK.