You may not be able to send/receive all emails due to a setting on email size limitation of 512 KB specified by the system administrator.

Your options are as follows:

• You may receive emails with other mailer software.
• From the More Details window, you can delete large emails from the mail server. (See instructions below.)
• From the Setting window, the system administrator can deactivate Limit the file size of Emails to send/receive via Cybozu WebMail.

To use the More Details option in WebMail to delete an email due to size limitations, follow these steps:

1. From the Portal Page, click WebMail on the Office 4 menu.

   The WebMail List window appears.

2. In the left area, click Check New Emails.

   The message “You haven’t been able to receive all emails due to the file size limitation” appears with More Details.

3. Click More Details.

   A list of those emails not received appears.

4. Click an email to delete.

   Note:: You cannot delete the email if you set Leave Emails in POP3 Server Account.

5. Click Delete.