As a system administrator, you can transfer user data between servers when setting up a new server, you you can transfer user data to another server already running Office 4.

This process transfers only partial information. It is useful if single users are moving to another system. The following information will be transferred:

• User information
• Scheduler
• Whereabouts
• Messages
• Time Sheet
• Private Address List
• ToDo List
• User Directory

If you want to do a full migration of data for all users to a new server, see Migration Help at the bottom of the Installation page.

Please use this feature only to transfer user data between servers. Do not use it for any other purpose.

In this section, we cover the major tasks in performing data transfer activities—exporting, adding, importing, and deleting. Each major activity is presented one after the other.

To export user data to a file, follow these steps:

1. Before Login, from the Office 4 menu, choose System Setting > Transfer User Data Between Servers, or

   After Login, choose System Setting > Transfer User Data Between Servers.

   If you are not already logged in as Admin, enter your admin password when prompted.

2. Click Transfer User Data Between Servers.

3. Click the user name with the data to transfer.

4. Click xxx.udb (xxx=user + userid) under Export Data to File.

5. Select a location to save to.

   Do not edit the export file here.

6. To add user data:

7. From the Portal Page, choose System Setting > User Setting.

8. Click Add, and add a new user.

   User data newly added will be overwritten during the import user data process in the next step.

9. To import a user data file, on the Portal, choose System Setting > Transfer User Data Between Servers.

10. Click the user name registered during the add user process.

11. From the Import User Data From File area, open the User Data File exported during the export user data to file process.

12. Click Import.

13. To delete user data:

14. On the Portal Page, choose System Setting > User Setting.

15. Click the user name where the user data was transferred.

16. Click Delete.

17. Click Yes to confirm.

    You may have the following problems if you import the user data to the same server that you have exported user data:

    • All Day Event cannot be imported.
    • Normal Schedules – Schedule is duplicated.
    • Group Schedule – If completely the same Group Schedule exists, it will be added on top.
    • Whereabouts – Overwrite the original data.