Cybozu Office 4 Support

Where do I set up the conduit for each Cybozu Office 4 application?

First, start HotSync Manager. If you have already started it, you will see its icon in the task bar of Windows.

Right click the icon and select the Custom... menu. Here you can specify the settings for each conduit.

How can I use Cybozu Sync 3 again after the trial of Cybozu Sync 4.

If you want to use Cybozu Sync 3 after you try Cybozu Sync 4, follow these steps:

Note: If you do not set up the following, you may see duplicated data in Cybozu Office after synchronization.

At the first synchronization after you revert the setting of conduit from Sync 4 to Sync 3, please do setup as follows.

Scheduler 3 Sync Action Setting Setup "Cybozu Scheduler 3 overwrites handheld".
ToDo List 3 Sync Action Setting Setup "Cybozu ToDo List 3 overwrites handheld".
Address Book 3 Sync Action Setting Setup "Cybozu Address Book 3 overwrites handheld".

Note: You can not use Cybozu Office 3 to synchronize with Cybozu Sync 4.

At [Login Setting] in [Custom...], the message [Cannot identify the user] is shown and cannot setup.

The followings are considered as the root causes:

Please access Login page of Cybozu Office 4.

Enter URL to access Cybozu Office 4.