License and Purchase

The support and sales for the previous versions are discontinued on 2/20/2006. You may upgrade to latest version, [Share 360 Version 2]; however, you may not add license of them any more.

For the Detail, please contact us "share360support@cybozu.com".

We are Office 3 users. Can we update Office 4 for free or do we need to purchase?

If your Office 3 license is dated 04/01/2001 or later, you can get a free update to Office 4. You will need to complete a request form for the free update and send it to us.

Users with an Office 3 license dated before 04/01/2001 can update to Office 4 at an update price.

From Pack EX 4, the menu has changed and Project is no longer included.

The Pack products that bundle Project:

The Pack products that do not bundle Project:

Accordingly, you will get Project 4 at no charge if you update Pack products, including Project, to Pack EX 4.

Where can I buy Cybozu products?

You can order directly from our website at Cybozu.com. Within 10 days, you will get a registration key to use the product.

You can also purchase our products through our partners. Please contact our partners from the "Partners" section on our website.

How many days does it take to get a registration code?

If you make a request through the Internet, we will send you the registration code within 10 days.

Who is eligible for a free update version?

You can update to the current version by using the following procedure:

Free version update: We will provide a free update to users with a Office 3 license dated 04/01/2001 or after.

Updating Price: We will provide a version update to users with a Office 3 license dated before 04/01/2001.

Any user eligible must complete a request form and send it to us.

I lost the license card.

We charge $20 to replace lost license cards. Please send the request email from the contact form on www.cybozu.com.

What is the difference between the trial version and the actual product?

There is no difference in functions or limitations between the free trial version and the actual product, except for usage limitation, which is set at 60 days for the free trial version. When the 60-day free trial period expires, you cannot use any Office 4 applications until you purchase the license. However, the data in Office 4 remains undeleted even after the trial period expires. When you enter the registration code for the license that you purchase, you can keep using that data. There won't be any complicated data conversion necessary.

To avoid any illegal acts in using Office 4 products, you cannot change the expired date once you install the 60-day trial version.

If you want to try 60-day free trial version again, please install it in a different machine. If you want to purchase a license to avoid any downtime of Office 4 resulting from the expiration of the trial period, we recommend that you order the license 10 days before the trial period expires.

The registered contact person has changed. Should I inform Cybozu?

If you have any changes in user information such as the telephone or fax number, mailing address, email address, and company name, please send an email to esales@cybozu.com to update your user information with the following information:

You can find the User number on the license card.

I would like to give the license to someone else. How can I do that?

You may not transfer any rights related to the Cybozu Software or related documentation to any third party.

Please read the User License Agreement attached to the Setup program carefully before using the Cybozu application.

How can I switch from UNIX to Windows or visa versa? Are the prices the same?

Office 4 is developed based on the Multi-Platform License concept. Accordingly, you do not have to pay extra for any changes in your system settings where Office runs.

Please read the User License Agreement attached to the Setup program carefully before using the Cybozu application.

Can I update from the Cybozu Office English version to the Japanese version or visa versa?

Cybozu Office English version and Cybozu Office Japanese version each have different licenses. For this reason, you cannot do the following:



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