How to identify the IP address. (For Windows) On the server, go to Start => Program =gt; Command Prompt.

If you enter- C:\>ipconfig /all,

Windows NT/2000

Ex)Windows NT IP Configuration Host Name • • • • • • • • • :bozuserver.corp.cybozu.co.jpDNS Servers • • • • • • • :10.0.0.9Node Type • • • • • • • • :BroadcastNetBIOS Scope ID • • • • • :IP Routing Enabled • • • • :NoWINS Proxy Enabled • • • • :NoNetBIOS Resolution Uses DNS: No Ethernet adapter DC21X41: Description • • • • • :DEC DC21140 PCI Fast Ethernet Adapter Physical Address • • • • • :00-00-F8-06-AD-54DHCP Enabled • • • • • :NoIP Address. • • • • • :10.0.0.9 Subnet Mask. • • • • • :255.255.255.0 Default Gateway • • • • • :10.0.0.1

Example) Windows 98

Example)Windows 98 IP Setting Host name • • • • • :bozuserver.corp.cybozu.co.jpDNS Servers • • • • • :10.0.0.9Node Type • • • • • :BroadcastNetBIOS Scope ID • • • • • :IP Rooting Enabled • • • • • :NoWINS Proxy Valid • • • • • :NoNetBIOS Resolution Uses DNS:Yes Ethernet Adaptor: Description • • • • • :DEC DC21140 PCI Fast Ethernet AdapterPhysical Address • • • • • :00-00-F8-06-AD-54DHCP Enabled • • • • • :NoIP Address • • • • • :10.0.0.9 Subnet Mask • • • • • :255.255.255.0Default Gateway • • • • • :10.0.0.1Primary WINS Server • • • • • :Secondary WINS Server • • • • • :Lease Obtained • • • • • :Lease Expires • • • • • :

Please check the server host name or the IP address. If the IP address is not set up yet, please ask your network administrator.

If a DHCP server is being used (DHCP Enabled: Yes), you cannot use Office 4. Please use a static IP address. For more details, please ask your network administrator.

If you install multiple Office products/applications in the same directory, please use the same version and the same number of users for all products/applications. However, the exact same application cannot be installed in the same directory, even with the same version and the same number of users.

If you use different versions or applications with a different number of users, please use different directories. In this situation, the applications installed in different directories cannot be synchronized or merged.

If you install archives of Cybozu Office Japanese version and English version in the same directory, the data may not be reflected to both properly. We do not support any troubleshooting caused by this situation. Please use separate install directories.

Delete IIS or your current web server from "Add/Remove Programs" in "Control Panel."

Install the web server to which you want to transfer.

Access Office 4 after activating the new web server.

• For example, in Windows: http://( host name of the server)/scripts/cb4/office.exe?
• For example, in UNIX: http://(host name of the server)/cgi-bin/cb4/office.cgi?

If Office 4 still does not work properly, please follow the instructions below.

• Uninstall Office 4 (The data will be saved.)
• Install Office 4, referring to the web server's home directory and the directory in which scripts are used.
• Finally, copy all data from the old directory of Office 4 to a new directory.

Apparently, two versions of Cybozu Office 4 were installed on your machine. This duplication happens when a user installs one version, and then doesn't complete the install process. The user then tries reinstalling the program, which produces a second version.

To set up the Web server process owner, follow these steps:

If the Setup program could not find the name of the Web server process owner, you need to specify it.

======= Entering the user name of the web server process owner ======= Enter the user name of the web server process owner, and press Enter. (Normally, it is "nobody".) (Q: Quit) User name of the web server process owner :

To locate the name of the Web server process owner, try the following command on another command terminal.

In case the name of web server process is httpd: (Other name may be used) # ps aux | grep httpd (Result) nobody 9655 0.0 2.2 11112 5760 ? S May27 0:04 ./httpd : :

The name listed on the top is the name of the Web server process owner.

In the example above, "nobody" is the name of the Web server process owner. You may find "root" as the user name, too. Do not set up "root" as the name of the Web server process owner.