Circulation
While using Circulation 4, "Error:501 Cannot find the requested object" is displayed.
If you get this message after updating from Cybozu Office 3 to Cybozu Office 4, it could be that there is no data file for Circulation. Please confirm the following.
- Does "cb4/data/circular.odb" exist under the installation directory?
- In case the data does not exist, please reinstall Cybozu Office 4.
[!] If you reinstall Cybozu Office 4, the data files of the other applications will not be replaced or deleted.
Please reinstall Circulation using the following procedure.
- Delete 'Cybozu Office 4' from [Add/Remove Programs].
- Reboot the installer and install Cybozu Office 4 in the same directory as it was previously.
If you proceed as follows, the data file of Circulation 4 will be deleted.
- Overwrite all "/data" directory with Cybozu Office 3.
- Delete all data of Cybozu Office 4 and copy the data of Cybozu Office 3.
Please copy files or folders under the "data" or under the "file" one by one.
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