Microsoft posted a study presented by Creative Networks Inc (CNI). to provide the Cost of Ownership benchmarks in the industry for messaging and collaboration.
We added Cybozu Share360 to the chart provided on the Microsoft Web Site here in order to demonstrate Share360 cost of ownership vs. Microsoft and Lotus. As you can see, Share360 is the value alternative. See the full Cybozu Share360 price list.
| Microsoft Exchange |
Lotus Notes /Domino |
Share360 Standard |
|
| US$/User | US$/User | US$/User | |
| Hardware Acquisition | 27 | 28 | 28 |
| Software Acquisition | 61 | 71 | 35 |
| System Administration and Management | 304 | 265 | - |
| Training | 64 | 134 | - |
| Application Development | 29 | 96 | - |
| Total Direct Costs per User per Year | 485 | 595 | 63 |
| Downtime Loss | 174 | 355 | - |
| Peer-to-Peer Support | 2,634 | 6,481 | - |
| Total Indirect Cost Per User Per Year | 2,808 | 6,836 | - |
| Total Direct Plus Indirect Costs Per User Per Year | 3,293 | 7,430 | 63 |
| Assumed # of Users: | 5,000 | 5,000 | 200 |
Note 1: TCO of Microsoft Exchange and Lotus may be higher for smaller organizations in terms of cost per user.
Note 2: According to customer feedback, Share360 requires almost no system administration or training. Downtime is rare due to the Share360 application itself.
Note 3: The Share360 price is only a one-time cost. Email support before and after purchase is free.
Note 4: Based on Share360 Complete, the software acquisition fee for Share360 Complete is $55, and the total cost is $83.
Also, check out "The Hidden Costs of Exchange Server".