The intent of this Personal Information Protection Policy is to explain the way Cybozu thinks about the handling of personal information at the company.
Cybozu, Inc. aspires for creating and providing valuable software and services making changes in the global peoplefs everyday lifestyle so that the company will contribute to the realization of the worldfs affluent social life through information services. We recognize that to this end, the most important thing for us is to be an entity that is trusted by our customers and stakeholders and that to respect privacy and handle personal information in a proper manner are our companyfs important social responsibility.
It is in this context that Cybozu hereby sets forth its personal information protection policy and will manage the policy so that our customers will be able to use our merchandise and information services in a worry-free way or at ease.
- Our company will collect personal information upon making clear its intended-use.
- Our company will never disclose and/or provide personal information we received to any third party unless we obtain our customerfs prior consent or we have a good reason.
- Our company will have a person in charge of administering personal information at each division where such personal information is handled so that personal information is managed in a proper fashion.
- Our company will work to prevent information from being lost, altered and/or leaked by implementing reasonably technological measures for personal information database while educating our employees.
- Our company will promptly respond to our customersf request for an inquiry into or correction of their personal information to the reasonable extent when they express their intention to do so.
- Our company will respect laws and regulations and guidelines concerning the protection of personal information while working to continually review and improve details of our challenges.
* Intended Use of Personal Information at Cybozu and Supply of It to a Third Party
- To support our customer when he or she uses our product(s);
- To let him or her know about a new product, new services and/or holding of seminars;
- To serve as a basic data which will help our products and services be enriched and more valuable;
- To identify and get in touch with our customers where necessary.
We will never use personal information with which our customer will provide us for any purposes other than for those given above and for those our customer agreed upon at the time when he or she provided us with it. If the need arises for us to use such personal information for any other purpose, the customer will be informed to that effect in advance.
In the event that the customer is unwilling to provide us with such personal information, the customer has a right to say no, but please note that in that case, the customer may no longer be able to use different services offered by our company.
- When outsourcing such tasks as sales, delivery, support and product introduction to our partner within a scope of such information collection purposes;
Our sales partners are disclosed on the Web below:
http://cybozu.com/partners/showResellers.cbml - When the customer agrees upon information disclosure or sharing;
- When such disclosure or provision is deemed necessary to protect other customersf and our companyfs right, property and services as a result of the fact that a given customerfs conduct breaches terms of service and/or guideline;
- When there is an imminent threat to life, body and property, therefore, immediate disclosure or provision is deemed necessary to eliminate such a threat or danger;
- When being called for the provision of privacy information by laws and regulations.
There are times our company sends cookies to our customerfs web browser when the customer uses Cybozufs products and/or services or when he or she visits our site. However, Cookies do not contain any information enabling to determine the identity of an individual. Therefore, nobody is able to identify our customer and thus his or her anonymity is protected unless he or she inputs User Information in services and/or on website. In the event that the customer is unwilling to use cookie, the customer is able to set his or her browser not to accept cookies, but please note that in that case, the customer may no longer be able to use products or services provided by our company.
A cookie is a piece of information consisting of alphanumeric characters sent to a customerfs Web browser by a Web Server. This information plays a role like userfs ID card that enables the user to record his or her password and/or configuration information on it, thereby identifying the user when he or she revisits the website and enabling to have setting status reappeared.
With the aim of monitoring use trends and measuring advertising effectiveness, our company is collecting access logs. Using access logs, such different items as IP address, the types of browser, domain name are collected, but the access logs collected as such may not be used by linking to the collected Personal Information. However, we may contract out access log analysis to a third party.
On no event will our company be liable to any customer for any handling of Personal Information on the site that the link represents.
Please note that our company may acquire user behavior history as a result of userfs clicking the URL which an e-mail bears and/or opening history of image data obtainable in a similar manner.
We here at Cybozu, Inc. will always remain at your service.
Please also note that information on this page is subject to change without notice.
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